Rhino + Jetty is making housing more affordable and accessible for millions of renters every year. We recently merged Rhino and Jetty to become the leading real estate platform with a mission to improve the financial lives of renters and their property managers.

In 2024, R + J expanded its platform with end-to-end deposit management, streamlining how security deposits and insurance solutions are administered. Today, our comprehensive suite of products – including security deposit insurance, cash security deposit management, lease guarantees, renters insurance, and loss of employment insurance – continues to transform the renting experience, making moving easier, more affordable, and more transparent for all.

The Engineering Manager - Servicing will be a key member of R+ J’s Technology team and will report directly to the Head of Product Engineering. You’ll manage and coach a team of senior engineers who are responsible for the smooth operation and automation of our product lines. You’ll be expected to autonomously develop, improve, and monitor these systems from a software engineering perspective, as well as work with the product team to deliver new servicing capabilities, especially in a partner-facing capacity.

In this role, you will:

• Lead a nimble, high-impact full-stack engineering team which owns the servicing of our product lines, primarily: Rhino Security Deposit Insurance, Rhino Renter Guarantee, Rhino Loss of Employment Insurance, Jetty Deposit, Jetty Protect, and Jetty Credit.
• Work with the growth and product teams to develop new servicing capabilities for internal operations teams and for partners/customers.
• Provide technical and organizational leadership within the engineering team and to external stakeholders.
• Guide technical discussions within your team, be a subject matter expert to the rest of the engineering teams, and have strategic influence beyond the engineering org.
• Create opportunities for the individuals on your team to grow, learn, fail gracefully, and succeed.
• Contribute the right mix of high-level leadership and hands-on support that your team needs: from scoping and ideation with product to fixing a production bug.
• Help your team and the rest of the engineering organization judiciously use AI tooling to accelerate our progress.

Our current technical stack most prominently features:

• Ruby (Rails), Python (Flask), Javascript (Hotwire, React.js, Next.js)
• Postgres
• AWS infrastructure managed via Terraform
• Datadog, Posthog, Rollbar, Sentry
• IDE(s) of choice, AI tools of choice

The candidates we’re looking for generally have:

• 5+ years of experience in building production-grade, high-volume software systems
• 1+ years of experience managing an engineering team
• Full-stack experience, with particular emphasis on backend (server-side + serverless)
• Strong communication skills, and an understanding of how to work across all our business’s functions (risk, compliance, product, operations, etc)
• Willingness to become domain subject matter experts in a highly regulated industry
• Ability and enthusiasm to use any tool to get a job done, up to and including AI tools

These aren’t required but are a big plus:

• Background in fintech or insurtech
• Prior professional experience with Rails
• Prior professional experience building B2B tooling / servicing platforms

We are ideally seeking a candidate based in the New York Area and willing to work in a hybrid model using our Manhattan office.

Benefits:

Base Salary Range: $175,000 - $210,000 / year

Rhino + Jetty has partnered with a number of compensation benchmarking tools to determine competitive and fair market pay bands for our size and stage. Our goal is to ensure each employee is paid equitably and competitively while also maintaining a consistent and standardized methodology.

Individual pay decisions are based on a number of factors including qualifications for the role, experience level and balancing internal equity relative to other teammates.

Base salary is just one part of our Total Rewards Package here at R + J. In connection with this position, we also offer:

• Competitive cash compensation package including base salary, milestone based bonus, and other financial perks
• Medical, Dental, and Vision coverage (up to 90% employer contribution) - eligible from your start date
• 401(k), HSA, Life & Disability Insurance Coverage ($0 employee contribution for additional insurances)
• Unlimited PTO Policy
• Generous Paid Parental Leave
• Stock option plan to give our employees a direct stake in R + J’s success
• Remote-first work culture with opportunities to collaborate as a team in person
• Monthly lifestyle stipend to fit your needs (meals, wellness, co-working)