About LocateAI

Locate is the first technology-enabled brokerage for the retail industry. We help growing brands like Allbirds, Parachute, and Barry's open stores in the right location based on location data. We are venture-backed by Pear, Slow, and Metaprop and quickly growing our business. You can learn more at www.locate.ai.

About the Role

We're looking for a Client Services Coordinator to provide high-level operational and administrative support to our EVP, Brokerage. You'll be the operational backbone for a high-performing executive, managing deal flow, creating client deliverables, coordinating transactions, and ensuring nothing falls through the cracks.

This role is ideal for someone who thrives in a fast-paced environment, has a laser focus on details, and can manage up effectively. You'll work cross-functionally with marketing and operations teams, with exposure to all aspects of the business. This is a fully remote role with occasional travel / in-person meeting support with priority for candidates residing in MA or AZ.

What You'll Do

AI-First Workflow

• Use AI tools (Claude, ChatGPT, Copilot) daily to draft documents, accelerate research, and create client deliverables
• Continuously experiment with new AI tools to improve speed and quality of work
• Serve as a power user of LocateAI's proprietary platform
• Identify opportunities to automate repetitive tasks and improve team efficiency

Transaction & Deal Support

• Prepare deal documents including RFPs, Letters of Intent, lease abstracts, renewal letters, and client correspondence
• Attend client calls / meetings
• Coordinate flow of documentation between clients, landlords, and internal teams throughout the deal lifecycle
• Manage and maintain CRM database to track the EVP's prospects, clients, and deal pipeline
• Collect and process deal file paperwork; calculate commissions and submit closed transactions, support collections of commissions

Client Deliverables & Research

• Create market surveys, tour books, competitive sets, and property analysis packages
• Prepare polished presentations, pitches, and proposals for client meetings
• Gather market research using CoStar, LoopNet, and proprietary tools
• Coordinate property tours and create tour logistics packages for clients

Marketing

• Prepare tour packages and client materials using established templates
• Create and update templated marketing collateral including property flyers, brochures, and email campaigns
• Ensure all materials adhere to brand guidelines, maintaining consistency in fonts, colors, logos, and visual standards

Administrative Operations

• Support EVP's calendar and meeting coordination
• Track and process expense reports; support operations with commission documentation
• Maintain discretion and professionalism when handling confidential client and deal information

What You Bring

Required

• 2+ years of experience supporting senior commercial real estate professionals or executives in a similar coordinator/administrative role
• Demonstrated experience with deal documentation, transaction coordination, and client deliverables
• Strong project management skills: ability to juggle multiple priorities, meet deadlines, and work independently
• Excellent written and verbal communication skills with sharp proofreading abilities
• Self-starter mentality with a proactive, detail-oriented approach
• Experience in commercial real estate brokerage support (site selection, leasing, or transaction coordination)
• Comfort working in a remote-first, fast-paced startup environment
• Knowledge of lease terminology and commercial real estate transaction fundamentals

• Experience with Canva (required) and Adobe Indesign (nice to have) or creating marketing materials