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Senior Technical Program Manager

Komodo Health

Komodo Health

IT, Operations
United States
Posted on Thursday, June 27, 2024

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

The Engineering process of transforming healthcare data into products and services to solve real world problems requires cross-functional collaboration and coordination involving multiple teams and stakeholders. The Senior Technical Program Manager is accountable for establishing and executing on end to end programs with Engineering and Product Org. The mission of the Sr. Technical Program Manager is to ensure alignment of goals, priorities and activities to achieve desired outcomes shared across all contributing teams, outlined below.

Looking back on your first 12 months at Komodo Health, you will have…

  • Led program activities to ensure high quality results within defined time and budget timelines.
  • Collaborated with business leaders and executive team to develop the end to end approach and evaluation of programs.
  • Analyzed and shared program-specific insights and recommendations to achieve operational effectiveness and expected benefits capture.
  • Assessed and measured ongoing impact and evaluates changes to key assumptions / planned impact.
  • Driven execution and the adoption of OKR planning processes and agile development practices and use of standard project management tools to align and map key engineering activities to clearly defined goals for the program areas and engineering initiatives that this individual is responsible for.
  • Influenced technical leads on how teams can decouple complex interdependencies to minimize the risks of slippages caused by resource and schedule constraints.
  • Supported other members of the Technical Program Management team through mentoring and teaching of shared learnings.

These are the essential job duties you will be responsible for …

  • Evolving and improving the technical program operational model which includes creating, implementing, and executing processes and workflows leveraging product roadmap priorities.
  • Implementing capability planning framework, enhance and iterate on the release train processes and performance, and instill accountability within Engineering and Product.
  • Facilitating and driving some of the operating mechanisms, in order to meet deadlines for releases, align on the direction, make decisions, and remove blockers for high-priority strategic initiatives and top-down level OKRs/KPIs.
  • Defining and/or leading strategic programs that are often nascent and/or ambiguous.
  • Managing projects across cross-functional teams, building sustainable processes, and coordinating blockers, risks, and trade offs.
  • Showcasing excellent written and verbal communication skills, including clear articulations of business impact and technical constraints tailored to the audience.
  • Tackling problem spaces and quickly bringing organization and direction.

What you bring to Komodo Health:

  • Experience as a Jira Admin
  • Prior experience as a Program Manager with a technical background (engineering and data-related)
  • Can identify a vision to meet the end goal, evaluating situations, decisions, and issues in the short, medium, and long term. You can hit the ground running managing a successful end-to-end lifecycle of highly complex projects using strong technical aptitude and knowledge.
  • Track record of organizing many parts of a project/product into one functioning whole, contributing to breaking down details of the project/product and putting them into a plan, and owning day-to-day accountability for tracking scope, schedule, risks, deployments, and communications for technical projects and initiatives.
  • Experience with data-related projects and familiarity with big data development life cycles to work effectively with technical product and engineering counterparts to sequence the work and mitigate obstacles to achieve desired project outcomes.
  • Skilled at communicating across multiple functions and different levels of leadership. Ability to synthesize stakeholder feedback across a multitude of interdependent work streams as well as exude an executive presence in front of senior leadership.
  • You are an independent thinker and self-starter who can initiate team processes, technology improvements, and shared learnings with peers and managers.
  • Expertise in cross-functional collaboration with the ability to handle ambiguity and influence others by providing clarity and problem-solving.
  • Learning mindset, intellectually honest, aligned to delivering the wow, hungry for the opportunity, and a believer in enjoying the ride (our values).

Additional skills and experience we’d prioritize (nice to have)…

  • Experience working as a Scrum Master and leading complex cross functional conversations within Engineering.
  • Extensive experience being a Jira Administrator to build and execute on process workflows to reduce manual effort.
  • Analytics background is a plus! Being able to leverage Tableau and/or create analytics to drive data driven decision making.
  • Being able to use Python, SQL, etc. to dig into the weeds if needed.
  • Knowledge of how infrastructure (hosting vendors) is used within a software platform.

#LIRemote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.
$140,000$215,000 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.