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Senior Program Manager, Commercial Ops

Komodo Health

Komodo Health

Operations
United States
Posted on Friday, April 12, 2024

We Breathe Life Into Data

At Komodo Health, our mission is to reduce the global burden of disease. And we believe that smarter use of data is essential to this mission. That’s why we built the Healthcare Map — the industry’s largest, most complete, precise view of the U.S. healthcare system — by combining de-identified, real-world patient data with innovative algorithms and decades of clinical experience. The Healthcare Map serves as our foundation for a powerful suite of software applications, helping us answer healthcare’s most complex questions for our partners. Across the healthcare ecosystem, we’re helping our clients unlock critical insights to track detailed patient behaviors and treatment patterns, identify gaps in care, address unmet patient needs, and reduce the global burden of disease.

As we pursue these goals, it remains essential to us that we stay grounded in our values: be awesome, seek growth, deliver “wow,” and enjoy the ride. At Komodo, you will be joining a team of ambitious, supportive Dragons with diverse backgrounds but a shared passion to deliver on our mission to reduce the burden of disease — and enjoy the journey along the way.

The Opportunity at Komodo Health

Komodo Health's mission is to reduce the burden of disease. As we continue to grow to achieve that mission, we’re looking to add a mission-driven Program Manager to strengthen our Commercial Operations within the Analytics Services function. In this role, you will oversee both strategic programs and daily operations, including leading the execution of large-scale projects, streamlining programs, standardizing processes, improving efficiency, and empowering teams to operate more independently within our Commercial organization.

The successful candidate will have a solid track record in program and project management and thrive in ambiguous environments where flexibility, strategic thinking, and enthusiasm for learning are highly valued. This candidate should have a strong sense of ownership, a problem solving mindset and demonstrated leadership in driving critical programs and agile teams to deliver successful outcomes to our customers.

Looking back on your first 12 months at Komodo Health, you will have…

  • Led execution of large scale projects, coordinated cross-organizational dependencies, and helped ensure timely execution for initiatives across cross-functional teams along with managing prioritization and delivery of Analytic Services implementation.
  • Maintained lightweight processes, drove continual improvements, developed and communicated program plans.
  • Ensured leadership and cross-functional stakeholders have complete visibility into the execution status, issues, risk mitigation plans and decisions for these programs.
  • Proactively identified and anticipated barriers, assertively and creatively removed obstacles that slowed down or prevented deliveries across teams.
  • Improved efficiency and self-serviceability of current processes, their JIRA projects and sprint/kanban cycles for these teams and collaborators through a combination of hands-on Agile coaching and thoughtful process and systems design.
  • Been the point person for proactively identifying, tracking and managing capacity models and alignment of timelines across cross-functional teams to produce high quality deliverables.
  • Shepherd cross team processes such as supporting team reorganizations and OKRs.

What you bring to Komodo Health:

  • Bachelor’s degree or higher (ideally STEM discipline)
  • Excitement for improving processes, reducing churn, and building effective workflows.
  • Strong proficiency with Atlassian (Jira Software + Service Management, Confluence) and Google suites.
  • Strong proficiency in Proficiency with Excel / Google Sheets.
  • Strong practical understanding of Agile Scrum and Kanban methodologies and an ability to coach teams to drive best practices as needed.
  • Solid analytical and technical aptitude with an ability to understand analytics projects, tools and challenges that come along with it.
  • Strong organizational skills to assess, analyze, summarize and distribute information across functions and teams.
  • Experience working in rapidly growing organizations (plus)
  • Experience working with healthcare data/ life sciences companies (plus)
  • Jira Admin experience (plus)
  • Functional understanding of SQL and use of Tableau (plus)

#LIRemote

Compensation at Komodo Health

The pay range for each job posting reflects a minimum and maximum range of pay that we reasonably expect to pay across all U.S. locations and may span more than one career level. We carefully consider multiple business-related factors when determining compensation, including job-related skills, work experience, geographic work location, relevant training and certifications, business needs and market demands.

The U.S. national starting annual base pay for this role is listed below. This position may be eligible for performance-based bonuses as determined in the Company’s sole discretion and in accordance with a written agreement or plan.
$121,000$201,400 USD

Where You’ll Work

Komodo Health has a hybrid work model; we recognize the power of choice and importance of flexibility for the well-being of both our company and our individual Dragons. Roles may be completely remote based anywhere in the country listed, remote but based in a specific region, or local (commuting distance) to one of our hubs in San Francisco, New York City, or Chicago with remote work options.

What We Offer

This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company-paid life insurance and long-term disability insurance. This information is intended to be a general overview and may be modified by the Company due to business-related factors.

Equal Opportunity Statement

Komodo Health provides equal employment opportunities to all applicants and employees. We prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.